Terms of Service for Renters

Last updated: May 20, 2021

1. Eligibility and Acceptance

These terms of service are entered into by and between you and Piñata Global, Inc. (“Piñata,” “we,” or “us”). The following terms and conditions, together with any documents they expressly incorporate by reference (collectively, “Terms of Service”), govern your access to and use of  Services, including Piñata’s online platform for rental property managers and tenants, whether as a guest or a registered user. “Services” means Piñata’s websites, mobile applications, content, tools, functionality, product marketplaces, and other services. Please read the Terms of Service carefully before you start to use the Services. By using the Services or by clicking to accept or agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of Service and by our Privacy Policy, incorporated herein by reference. If you do not want to agree to these Terms of Service, you must not access or use the Services. The Services are offered and available only to users who:

  • Reside in the United States or any of its territories or possessions; and
  • Are 18 years of age or older.
 

By using the Services, you represent and warrant that you are of legal age to form a binding contract with Piñata, are not associated with a company providing similar services, and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Services.

2. Updates to the Terms

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice before the date the change is posted on the Website. Your continued use of the Services following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

3. Accessing the Services; Account Registration and Security

We reserve the right to introduce, withdraw or amend websites, mobile applications, or any content, material, product offering or other Services, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Services is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Services, or the entire Services, to users, including registered users. You are responsible for making all arrangements necessary for you to have access to the Services. To access the Services or some of its resources, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide to access the Services is correct, current, and complete. You agree that all information you provide to register for these Services or otherwise, including, but not limited to, through the use of any interactive features, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy. If you choose, or are provided with, a user name, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to the Services or portions of them using your user name, password, or other security information — not even to another person associated with your business. You agree to notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security. If you are using a public or shared computer, you also agree to ensure that you exit from your account at the end of each session. You should use particular caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information. We have the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time if, in our opinion, you have violated any provision of these Terms of Service.

4. Intellectual Property Rights

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Piñata, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. We grant you a limited, personal, non-exclusive, and non-transferable license to access and use the Services only as expressly permitted in these Terms of Service. You must not reproduce, distribute, license, sell, modify, create derivative works of, publicly display, publicly perform, republish, broadcast, download, store, or transmit any of the material accessible using our Services, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials.
  • You may store files that are automatically cached by your Web browser for display enhancement purposes.
  • You may print one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication, or distribution.
  • You may download a single copy of any mobile application to your mobile device solely for your own personal, non-commercial use, provided you agree to be bound by our end user license agreement for such applications.
  • If we provide social media features with certain content, you may take such actions as are enabled by such features.

You must not:

  • Modify copies of any materials of the Services.
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this site.
 

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Services in breach of the Terms of Service, your right to use the Services will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by Piñata. Any use of the Services not expressly permitted by these Terms of Service is a breach of these Terms of Service and may violate copyright, trademark, and other laws. The Piñata name, marks including the Piñata logos, and all related names, logos, product and service names, designs, and slogans are trademarks of Piñata. You must not use such marks without the prior written permission of Piñata. All other names, logos, product and service names, designs, and slogans that may appear in the Services are the trademarks of their respective owners.

5. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms of Service. You agree not to use the Services:

  • In any way that competes with our business of providing an online platform for facilitating transactions and communications between landlords (or their authorized rental property managers) and tenants.
  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with the Content Standards set out in these Terms of Service.
  • To transmit, or procure the sending of, any mass advertising or promotional material, including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate Piñata, a Piñata employee, another user, or any other person or entity (including, without limitation, by using email addresses or user names associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Piñata or users of the Services, or expose them to liability.

Additionally, you agree not to:

  • Use the Services in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Services, including their ability to engage in real time activities through the Services.
  • Use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services.
  • Use any manual process to monitor or copy any of the material on the Services, or for any other purpose not expressly authorized in these Terms of Service, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Services.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services is stored, or any server, computer, or database connected to the Services.
  • Attack the Services via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Services.
 
6. User Submissions

The Services may contain interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display, or transmit to other users or other persons, or otherwise provide (hereinafter, “post”), content, materials or other data (collectively, “User Submissions”) on, to or through the Services. All User Submissions must comply with the Content Standards set out in these Terms of Service. Any User Submission you post through the Services will be considered non-confidential and non-proprietary. By providing any User Submission, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose, including for marketing purposes, in accordance with our Privacy Policy and your account settings. You represent and warrant that:

  • You own or control all rights in and to your User Submissions and have the right to grant the license granted above to us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns.
  • All of your User Submissions do and will comply with these Terms of Service.

You understand and acknowledge that you are responsible for any User Submissions you submit or contribute, and you, not Piñata, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness. We are not responsible or liable to any third party for the content or accuracy of any User Submissions posted by you or any other user of the Services.

7. Monitoring and Enforcement; Termination

We have the right to:

  • Remove or refuse to post any User Submissions for any or no reason in our sole discretion.
  • Take any action with respect to any User Submission that we deem necessary or appropriate in our sole discretion, including if we believe that such User Submission violates the Terms of Service, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for Piñata.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services.
  • Terminate or suspend your access to all or part of the Services for any violation of these Terms of Service.
  • Terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately.
 

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Services. YOU WAIVE AND HOLD HARMLESS PIÑATA AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES. However, we do not undertake to review all material before it is posted to the Services, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

8. Content Standards

These content standards apply to any and all User Submissions and use of Interactive Services. User Submissions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Submissions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person, or otherwise contain any content, materials, data or other information that is not lawfully provided to us.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms of Service and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.
 
9. Copyright Infringement

We take claims of copyright infringement seriously and we will respond to notices of alleged copyright infringement that comply with applicable law. It is our policy in appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers. If you believe any materials accessible on or from the Services infringe your copyright, you may request removal of those materials (or access to them) from the Services by submitting written notification to our copyright agent designated below. To be valid in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) (“DMCA”), the written notice (the “DMCA Notice”) must include substantially the following:

  • Your physical or electronic signature.
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Services, a representative list of such works.
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the written notice is accurate.
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.
 

Our designated copyright agent to receive DMCA Notices is: Copyright Agent Piñata Global, Inc. support@pinata.ai If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. Please be aware that if you knowingly materially misrepresent that material or activity on the Website is infringing your copyright, you may be held liable for damages (including costs and attorneys’ fees) under Section 512(f) of the DMCA.

10. Reliance on Information

The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other user (whether registered or a guest) of the Services, or by anyone who may be informed of any of its contents. The Services include content provided by third parties, including materials provided by credit reporting and background check services, financial services, insurance brokers and carriers, other third party service providers, retailers, and/or other users. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Piñata, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Piñata. We are not responsible, or liable to you or any third party, for the content or accuracy of any information, data or other materials provided (whether directly or indirectly) by any third parties.

11. Updates to the Website

We may update the content on our websites from time to time, but the content is not necessarily complete or up-to-date. Any of the material on any website may be out of date at any given time, and we are under no obligation to update such material.

12. Information About You and Your Use of the Services

All information we collect through the Services is subject to our Privacy Policy. By using the Services, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

13. Online Purchases and Pricing

All purchases through our site or other transactions for the sale of goods, services, or information formed through the Services, or resulting from visits made by you, are governed by the terms applicable to the corresponding marketplace. You are responsible for reviewing and agreeing to such terms. If you do not review or do not agree with the applicable terms for online purchases, do not make any purchases through the Services.  You acknowledge that pricing with respect to the Services, and pricing of goods, services, or information formed through the Services, may be modified or introduced at any time.

14. Links from the Services; Third Parties

If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in any third-party product marketplaces and in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those third-party sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to in the Services, you do so entirely at your own risk and subject to the terms and conditions of use for, and privacy policies applicable to, such websites.  We also use various third-party service providers in connection with the Services.  You will comply with, and you acknowledge that you are subject to, all terms and conditions of use for, and privacy policies appliable to, all third parties whose services interoperate with, support, or are otherwise accessed from, the Services.

15. Geographic Restrictions

We provide the Services for use only by persons located in the United States. We make no claims that the Services or any of its content is accessible or appropriate outside of the United States. Access to the Services may not be legal by certain persons or in certain countries. You are not permitted to access the Services from outside the United States.

16. Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet, the Website, or otherwise through the Services will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SERVICES, THE WEBSITE, OR ANY FUNCTIONS OR ITEMS OBTAINED THROUGH THE SERVICES OR TO YOUR DOWNLOADING OF ANY POSTED MATERIAL, OR ON ANY WEBSITE LINKED TO THE SERVICES. YOUR USE OF THE SERVICES, ITS CONTENT, AND ANY FUNCTIONS OR ITEMS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, THE WEBSITES, THEIR CONTENT, AND ANY FUNCTIONS OR ITEMS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER PIÑATA NOR ANY PERSON ASSOCIATED WITH PIÑATA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER PIÑATA NOR ANYONE ASSOCIATED WITH PIÑATA REPRESENTS OR WARRANTS THAT THE SERVICES, THE WEBSITES, THEIR CONTENT, OR ANY FUNCTIONS, INFORMATION, DATA OR OTHER ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES OR THE SERVER(S) THAT MAKE(S) THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITES OR ANY OTHER FUNCTIONS, INFORMATION, DATA OR OTHER ITEMS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS. TO THE FULLEST EXTENT PROVIDED BY LAW, PIÑATA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE. THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Additional Disclaimers Relating to Credit Reporting

Further, without limitation of any other disclaimer herein, (i) Piñata makes no representation or warranty, and expressly disclaims all liability, as to credit reporting (including, without limitation, credit scores and the provision of information relating to, or otherwise affecting credit scores); (ii) each landlord and each rental property manager, and not Piñata or any third party, is responsible for (a) ensuring that such landlord or rental property manager may lawfully offer credit reporting and (b) properly providing any credit reporting to tenants or any other partis; and (iii) by using the Services, each landlord and each rental property manager represents and warrants that it has satisfied, and shall at all times satisfy, all requirements of state, local and other applicable law with respect to credit reporting, including, without limitation, reporting rent payments to credit bureaus and other third parties.

17. Limitation on Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL PIÑATA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, THE WEBSITES, ANY WEBSITES LINKED TO THEM, ANY CONTENT OF THE SERVICES OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE. The limitation of liability set out above does not apply to liability resulting from our willful misconduct. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

18. Indemnification

You agree to defend, indemnify, and hold harmless Piñata, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Services, including, but not limited to, your User Submissions, any use of the Services’ content, functions, and products other than as expressly authorized in these Terms of Service, or your use of any information obtained from the Services.

19. Disputes

ARBITRATION AND CLASS ACTION WAIVER — IMPORTANT — PLEASE REVIEW AS THIS AFFECTS YOUR LEGAL RIGHTS

19.1 ARBITRATION; WAIVER OF TRIAL BY JURY

YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US OR ANY OF OUR OFFICERS, DIRECTORS OR EMPLOYEES ACTING IN THEIR CAPACITY AS SUCH (WHETHER OR NOT SUCH DISPUTE INVOLVES A THIRD PARTY) WITH REGARD TO YOUR RELATIONSHIP WITH US, INCLUDING, WITHOUT LIMITATION, DISPUTES RELATED TO THESE TERMS OF SERVICE, YOUR USE OF THE SERVICES AND/OR RIGHTS OF PRIVACY AND/OR PUBLICITY, WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION UNDER THE JAMS, INC. (“JAMS”) RULES FOR ARBITRATION OF CONSUMER-RELATED DISPUTES, AND YOU AND WE HEREBY EXPRESSLY WAIVE TRIAL BY JURY; PROVIDED, HOWEVER, THAT WE OR YOU MAY SEEK INJUNCTIVE OR OTHER EQUITABLE RELIEF IN ANY STATE OR FEDERAL COURT HAVING JURISDICTION TO GRANT IT IN THE EVENT OF AN ACTUAL OR THREATENED INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS. DISCOVERY AND RIGHTS TO APPEAL IN ARBITRATION ARE GENERALLY MORE LIMITED THAN IN A LAWSUIT, AND OTHER RIGHTS THAT YOU AND WE WOULD HAVE IN COURT MAY NOT BE AVAILABLE IN ARBITRATION.

19.2 Small Claims Court; Class Action Waiver

As an alternative, you may bring your claim in your local “small claims” court, if permitted by that small claims court’s rules and if such claim is within such court’s jurisdiction, unless such action is transferred, removed or appealed to a different court. You may bring claims only on your own behalf. Neither you nor we will participate in a class action or class-wide arbitration for any claims covered by this agreement. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US, INCLUDING, WITHOUT LIMITATION, ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATIONS. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person’s account, if we are a party to the proceeding.

19.3 Procedures

These dispute resolution provisions will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. In the event that JAMS is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either we or you can elect to have the arbitration administered instead by the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with these Terms of Service. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Services or these Terms of Service must be filed within one (1) year after such claim or cause of action arose or be forever banned.

19.4 30-Day Opt-Out Period

If you do not wish to be bound by the arbitration and class-action waiver provisions in this Disputes section, you must notify us in writing within thirty (30) days of the date that you first accept these Terms of Service (unless a longer period is required by applicable law), and then you must litigate any disputes against us in accordance with the Governing Law and Jurisdiction section below. Your written notification must be mailed to us at the address set out at the end of these Terms of Service. If you do not notify us in accordance with this paragraph, you agree to be bound by the terms of this Disputes section, including, without limitation, the arbitration and class-action waiver provisions, and further including such provisions in any revisions we make to these Terms of Service after the date of your first acceptance. Such notification must include: (i) your name; (ii) your email address and mailing address; and (iii) a statement that you do not wish to resolve disputes with us through arbitration or waive your ability to participate in a class action. If we make any changes to this Disputes section (other than a change to the address at which we will receive notices or rejections of future changes to this Disputes section), you may reject any such change by sending us written notice, within thirty (30) days of the change, to the address set out at the end of these Terms of Service. It is not necessary to send us a rejection of a future change to this Disputes section if you had properly opted out within the first thirty (30) days after you first accepted the provisions in this Disputes section. If you have not properly opted out, then by rejecting a future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this Disputes section, as modified by any changes you did not reject. A notification sent pursuant to this paragraph solely affects these Terms of Service; if you previously entered into other arbitration or dispute resolution agreements with us or enter into other such agreements in the future, your notification that you are opting out of the provisions in this Disputes section shall not affect the other arbitration agreements between you and us.

19.5 Severability

If any of the prohibitions against class actions and other claims brought on behalf of third parties contained above is found to be unenforceable, then all of the preceding language in this Disputes section will be null and void. This Disputes section, including, without limitation, the arbitration agreement and class action waivers contained herein, will survive the termination of your relationship with us.

20. Governing Law and Jurisdiction

All matters relating to the Services and these Terms of Service, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of New York without giving effect to any choice or conflict of law provision or rule (whether of the State of New York or any other jurisdiction). Any legal suit, action, or proceeding arising out of, or related to, these Terms of Service or the Services shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York, in each case located in New York City. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

21. Waiver and Severability

No waiver by Piñata of any term or condition set out in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Piñata to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. With the except of the provisions of the Disputes section as contemplated in Section

19.5, if any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Service will continue in full force and effect.

22. Entire Agreement

The Terms of Service and our Privacy Policy constitute the sole and entire agreement between you and Piñata Global, Inc., regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

23. Your Comments and Concerns

The Services are operated by Piñata Global, Inc. 28 Clinton Street, Newark, NJ 07102. All notices of copyright infringement claims should be sent to the copyright agent designated in these Terms of Service in the manner and by the means set out therein. All other feedback, comments, requests for technical support, and other communications relating to the Services should be directed to: contact@pinata.ai

24. Modifications

Piñata shall have the right to modify these Terms of Service at any time, which modification shall be effective immediately following Piñata’s posting of such change on its website. Piñata recommends that you check the Piñata website and these Terms of Service regularly for any such changes. Your use of the Piñata Platform following such posting shall be deemed to constitute your acceptance of such modification. Except for changes by Piñata as described here, no other amendment or modification of these Terms of Service will be effective unless in writing and signed by both you and Piñata.

Credit Reporting Services

You understand that by accepting these Terms and Conditions you are providing permission to Pinata to report your rental payments via the Service to credit reporting agencies (“CRAs”).

Notwithstanding the above, any party may dispute any entry on a credit report provided by Pinata to a CRA. Please see the “Dispute of Credit Reporting Information by Customer” section, below.

Pinata is not responsible for how any CRA may manage or use the information provided to them by Pinata and you agree to hold Pinata harmless against any such claims, with all being subject to the “Dispute of Credit Reporting Information by Customer” section of these Terms and Conditions and the Fair Credit Reporting Act. See such CRA for the terms and conditions of how they collect, store, manage, use, modify, disseminate and distribute such information. Once the information is transmitted from Pinata to the CRA, that CRA will obtain an ownership interest in that data.

The delinquency of a payment owed by a User may negatively impact a User’s credit score. Pinata shall not be liable for any claims, charges, demands, damages or adverse impacts on a User’s credit score or credit history if a User ceases using Pinata’s services and does not complete a loan repayment or has default payments.

1. Dispute of Credit Reporting Information by Customer

1.1 Notice of Dispute

A User may dispute an entry on their credit report derived from information provided by Pinata to a credit reporting agency by notifying the agency directly, or by notifying Pinata either by mail or by other means available to the User. The User shall provide the following information as part of any dispute:

  • Name of User
  • A brief description of the disputed information
  • Address of User or other means for Pinata to contact User with results of investigation

1.2 Investigation of Disputed Information

Upon receipt of a notice of dispute from a User, Pinata will, free of charge, conduct a reasonable investigation and make a determination of the status of the disputed information within fifteen (15) business days of receipt of the notice of dispute from the User. The investigation shall include, but is not limited to, all relevant information provided by the User. The determination shall be one of the following three options:

  • The dispute is frivolous or irrelevant and the information originally provided is accurate;
  • The disputed information is inaccurate; or
  • More information is necessary to make a final determination regarding the disputed information

1.3 Notification of Determination

Once a final determination has been made regarding the disputed information, Pinata will notify the User for that purpose, by other means available to Pinata and/or a third-party financial institution within five (5) business days of the determination regarding the disputed information.

If Pinata determines that the dispute is frivolous or irrelevant, Pinata shall notify the User by email or, if authorized by the User for that purpose, by other means available to Pinata. Said notice shall include:

  • The reasons for the determination; and
  • Identification of any information required to investigate the disputed information.

If Pinata determines that the disputed information is inaccurate, Pinata shall notify the User by email or, if authorized by the User for that purpose, by other means available to Pinata within five (5) business days of the determination and will promptly notify all CRA’s to which Pinata provided said information and request that they delete or modify the information as appropriate.

If Pinata determines that more information is necessary to complete its investigation, Pinata will notify the User, and the User’s counterparty if necessary, and request additional information from them to help make a final determination as to the disputed information. Upon receipt of the additional information, Pinata shall make a final determination on the disputed information, considering all information provided by all parties, within thirty (30) days of receipt of the notice of dispute by Pinata under this section. Notice of said determination shall be forwarded to the User as described above.

2. Arbitration Agreement

Please read the following arbitration agreement in this Section (“Arbitration Agreement”) carefully. It requires you to arbitrate disputes with Pinata and limits the manner in which you can seek relief from us.

1.1 Applicability of Arbitration Agreement

This Arbitration Agreement is applicable to U.S. residents. You agree that any dispute or claim relating in any way to your access or use of the Site, to any products sold or distributed through the Site, or to any aspect of your relationship with Pinata, will be resolved by binding arbitration, rather than in court, except that (1) you may assert claims in small claims court if your claims qualify, and (2) you or Pinata may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights, and patents).This Arbitration Agreement shall apply, without limitation, to all claims that arose or were asserted before the Effective Date of this Agreement or any prior version of this Agreement.

1.2 Arbitration Rules and Forum

The Federal Arbitration Act governs the interpretation and enforcement of this Arbitration Agreement. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Pinata Financial Inc, 215 West 125th Street, Room 410, New York, NY 10027. The arbitration will be conducted by JAMS, an established alternative dispute resolution provider. Disputes involving claims and counterclaims under $250,000, not inclusive of attorneys’ fees and interest, shall be subject to JAMS’s most current version of the Streamlined Arbitration Rules and Procedures available at http://www.jamsadr.com/rules-streamlined-arbitration/; all other claims shall be subject to JAMS’s most current version of the Comprehensive Arbitration Rules and Procedures available at http://www.jamsadr.com/rules-comprehensive-arbitration/. JAMS’s rules are also available at www.jamsadr.com or by calling JAMS at 800-352-5267. If JAMS is not available to arbitrate, the parties will select an alternative arbitral forum.

You may choose to have the arbitration conducted by telephone, based on written submissions, or in person at a mutually agreed location in the State of Delaware. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

2.3 Authority of Arbitrator

The arbitrator shall have exclusive authority to (a) determine the scope and enforceability of the Arbitration Agreement and (b) resolve any dispute related to the interpretation, applicability, enforceability or formation of this Arbitration Agreement including but not limited to any claim that all or any part of this Arbitration Agreement is void or voidable. The arbitration will decide the rights and liabilities, if any, of you and Pinata. The arbitration proceeding will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the arbitral forum’s rules, and the Agreement (including the Arbitration Agreement). The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and us.

2.4 Waiver of Jury Trial

YOU AND COMPANY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Pinata are instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. An arbitrator can award on an individual basis the same damages and relief as a court and must follow this Agreement as a court would. However, there is no judge or jury in arbitration, and court review of an arbitration award is subject to very limited review.

2.5 Waiver of Class or Other Non-Individualized Relief

ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS OR COLLECTIVE BASIS, ONLY INDIVIDUAL RELIEF IS AVAILABLE, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. If a decision is issued stating that applicable law precluded enforcement of any of this subsection’s limitations as to a given claim for relief, then that claim must be severed from the arbitration and brought into the State or Federal Courts located in the State of Delaware. All other claims shall be arbitrated.

2.6 Severability

Except as provided in the Waiver of Class or Other Non-Individualized Relief section, if any part or parts of this Arbitration Agreement are found under the law to be invalid or unenforceable, then such specific part of parts shall be of no force and effect and shall be severed and the remainder of the Arbitration Agreement shall continue in full force and effect.

2.7 Survival of Agreement

This Arbitration Agreement will survive the termination of your relationship with Pinata.

3. International Users

Pinata makes no claim that the Service is appropriate or may be accessed, used or downloaded outside the United States. If you access the Service from a location outside the United States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction regarding online conduct and acceptable content.

4. Feedback And Reporting Misconduct

We welcome and encourage you to provide feedback, comments and suggestions (collectively “Feedback”) for improvements to the Site, App and Service. You may submit feedback by emailing us at contact@pinata.ai. You acknowledge and agree that all Feedback is at your own risk and that Pinata has no obligations (including without limitation obligations to confidentiality) with respect to such Feedback. You hereby grant to Pinata a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially and non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of Pinata Properties.

If you feel any User is acting or has acted inappropriately, including but not limited to, anyone who (i) engages in offensive, violent or sexually inappropriate behavior, (ii) you suspect of fraud, or (iii) engages in any other disturbing conduct, you agree to immediately report such person to the appropriate authorities and to Pinata.

5. General

The failure of Pinata to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Pinata. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

Certain parts of the Service may have different or additional terms and conditions posted or may require you to agree with and accept additional terms and conditions. If there is a conflict between these Terms and the terms and conditions posted for a specific part of the Service, the latter terms and conditions will take precedence.

6. Notice To California Residents

If you are a California resident, under California Civil Code § 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Service of the California Department of Consumer Affairs in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210 in order to resolve a complaint regarding the Service or to receive further information regarding use of the Service.

7. Modification

Pinata reserves the right, at its sole discretion, to modify or discontinue, temporarily or permanently, the Service or to modify these Terms, including any Service Fees, at any time and without prior notice. If we modify these Terms, we will post the modification on the Site or via the App; however, we reserve the right to make any such changes effective immediately to maintain the security of our Service or to comply with any laws or regulations. We will update the “Last Updated” date at the top of these Terms.

Modifications to these Terms shall automatically be effective upon posting; provided, however, that material changes to the Terms will be effective as to an existing User thirty (30) days after notice to the User is provided on Pinata’s website. You agree to keep your email address on file with Pinata up-to-date. By continuing to access or use the Service after we have posted a modification or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Service.

8. Entire Agreement

These Terms constitute the entire and exclusive understanding and agreement between Pinata and you regarding the Pinata Properties, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Pinata and you regarding the same.

9. Disclaimer

The original, legally binding version of this document is written in English. If this document is translated into other languages, there may be discrepancies between the English version and a translated version. If so, the English version supersedes the translated version.

10. Your Rights Under the Fair Credit Reporting Act

The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of information in the files of consumer reporting agencies. There are many types of consumer reporting agencies, including credit bureaus and specialty agencies (such as agencies that sell information about check writing histories, medical records, and rental history records). Here is a summary of your major rights under FCRA. For more information, including information about additional rights, go to www.consumerfinance.gov/learnmore or write to: Consumer Financial Protection Bureau, 1700 G Street N.W., Washington, DC 20552.

    • You must be told if information in your file has been used against you. Anyone who uses a credit report or another type of consumer report to deny your application for credit, insurance, or employment – or to take another adverse action against you – must tell you, and must give you the name, address, and phone number of the agency that provided the information.
    • You have the right to know what is in your file. You may request and obtain all the information about you in the files of a consumer reporting agency (your “file disclosure”). You will be required to provide proper identification, which may include your Social Security number. In many cases, the disclosure will be free. You are entitled to a free file disclosure if:
      • a person has taken adverse action against you because of information in your credit report;
      • you are the victim of identity theft and place a fraud alert in your file; your file contains inaccurate information as a result of fraud; you are on public assistance; you are unemployed but expect to apply for employment within 60 days.

In addition, all consumers are entitled to one free disclosure every 12 months upon request from each nationwide credit bureau and from nationwide specialty consumer reporting agencies. See https://www.consumerfinance.gov/learnmore for additional information.

    • You have the right to ask for a credit score. Credit scores are numerical summaries of your credit-worthiness based on information from credit bureaus. You may request a credit score from consumer reporting agencies that create scores or distribute scores used in residential real property loans, but you will have to pay for it. In some mortgage transactions, you will receive credit score information for free from the mortgage lender.
    • You have the right to dispute incomplete or inaccurate information. If you identify information in your file that is incomplete or inaccurate and report it to the consumer reporting agency, the agency must investigate unless your dispute is frivolous. See https://www.consumerfinance.gov/learnmore for an explanation of dispute procedures.
    • Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable information. Inaccurate, incomplete or unverifiable information must be removed or corrected, usually within 30 days. However, a consumer reporting agency may continue to report information it has verified as accurate.
    • Consumer reporting agencies may not report outdated negative information. In most cases, a consumer reporting agency may not report negative information that is more than seven years old or bankruptcies that are more than 10 years old.
    • Access to your file is limited. A consumer reporting agency may provide information about you only to people with a valid need — usually to consider an application with a creditor, insurer, employer, landlord, or other business. The FCRA specifies those with a valid need for access.
    • You must give your consent for reports to be provided to employers. A consumer reporting agency may not give out information about you to your employer, or a potential employer, without your written consent given to the employer. Written consent generally is not required in the trucking industry. For more information, go to https://www.consumerfinance.gov/learnmore
    • You may limit “prescreened” offers of credit and insurance you get based on information in your credit report.Unsolicited “prescreened” offers for credit and insurance must include a toll-free phone number you can call if you choose to remove your name and address form the lists these offers are based on. You may opt out with the nationwide credit bureaus at 1-888-5-OPTOUT (1-888-567-8688).
    • The following FCRA right applies with respect to nationwide consumer reporting agencies:
      CONSUMERS HAVE THE RIGHT TO OBTAIN A SECURITY FREEZE
      You have a right to place a “security freeze” on your credit report, which will prohibit a consumer reporting agency from releasing information in your credit report without your express authorization. The security freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a security freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. As an alternative to a security freeze, you have the right to place an initial or extended fraud alert on your credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer’s credit file. Upon seeing a fraud alert display on a consumer’s credit file, a business is required to take steps to verify the consumer’s identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting 7 years. A security freeze does not apply to a person or entity, or its affiliates, or collection agencies acting on behalf of the person or entity, with which you have an existing account that requests information in your credit report for the purposes of reviewing or collecting the account. Reviewing the account includes activities related to account maintenance, monitoring, credit line increases, and account upgrades and enhancements.
    • You may seek damages from violators. If a consumer reporting agency, or, in some cases, a user of consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you may be able to sue in state or federal court.
    • Identity theft victims and active-duty military personnel have additional rights. For more information, visit https://www.consumerfinance.gov/learnmore

States may enforce the FCRA, and many states have their own consumer reporting laws. In some cases, you may have more rights under state law. For more information, contact your state or local consumer protection agency or your state Attorney General.

Mobile terms & Conditions

What are your mobile terms?

When you provide us with your mobile phone number, or your property manager provides us with your phone number and permission, you agree that our organization may send you text messages (including SMS and MMS) to that phone number. Our organization may send you up to 2 messages per month. 

How do I opt-out of SMS/MMS?

You may opt-out at any time by texting the word STOP to +17076295433. You agree to receive a final text message confirming your opt-out. Texts may be sent through an automatic telephone dialing system. Consent is not required to purchase our goods or services. You agree to notify us of any changes to your mobile number and update your account us to reflect this change. Your carrier may prohibit or restrict certain mobile features and certain mobile features may be incompatible with your carrier or mobile device. Contact your carrier with questions regarding these issues.

Will I be charged for the text messages I receive?

Our organization will never charge you for the text messages you receive however standard message and data rates may apply for any messages sent to you from us and to us from you. You will receive up to 2 messages per month. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. For all questions about the services provided through the number +17076295433, you can send an email to contact@pinata.ai.

Supported wireless carriers

United States

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

***This service and the carriers are not liable for delayed or undelivered messages***

“Max Smash” Sweepstakes 

1. Official Rules

NO PURCHASE OR PAYMENT OF MONEY IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES.  A PURCHASE OR PAYMENT OF MONEY WILL NOT IMPROVE THE CHANCES OF WINNING.   

The “Max Smash” Sweepstakes (the “Sweepstakes”) is intended for legal residents of the United  States of America and shall only be construed and evaluated according to applicable U.S. law and  applicable state law. Do not enter this Sweepstakes if you are not located in the United States or are otherwise ineligible to enter in accordance with these Official Rules at the time of entry. The  Sweepstakes is sponsored by Piñata Global, 131 Varick Street #1013, New York, NY 10013 (the  “Sponsor”).

2. Eligibility

The Sweepstakes is open to legal residents of the United States of America who are  at  least  eighteen  (18)  years  of  age  or  have  reached the  age  of  majority in  their  respective  state/province of  residence  at  the  time  of  entry (the  “Entrants”).  Employees,  officers  and  representatives  of  the  Sponsor,  the  Administrator,  their  respective  parent  companies,  employees,  officers,  directors,  subsidiaries,  affiliates,  distributors,  sales  representatives  and  advertising and promotional agencies, and the officers, directors, agents, and employees of each  of  the  foregoing,  and  members  of  their  immediate  families  (defined  as  including  spouse,  biological,  adoptive  and  step-parents,  grandparents,  siblings,  children  and  grandchildren,  and  each of their respective spouses, regardless of where they reside) or households (whether related  or not) of any of the above (collectively, the “Released Parties”) are NOT eligible to participate in  this Sweepstakes. Non-eligibility or non-compliance with any of these Official Rules will result in  disqualification. Void where prohibited or restricted by law. (For the avoidance of doubt, any  references in these Rules to Entrants shall also include the Entrant who is deemed the Winner  (as defined below)).

3. Agreement to Official Rules

By participating, Entrants agree to abide by and be bound by  these Official Rules and the decisions of the Sponsor, which are final and binding in all matters  relating  to  the  Sweepstakes. Winning the  Grand Prize  (as  defined below)  is  contingent  upon  fulfilling all requirements set forth herein.  

4. How to Enter

The Sweepstakes begins at 12:00:01 a.m. Eastern Time (“ET”) on February 11,  2021 and ends at 11:59:59 p.m. ET on February 28, 2021 (“Sweepstakes Period”). Entrants will  automatically receive five (5) entries by signing up for a Piñata+ monthly subscription within the  sweepstakes  period.  Maximum  of  five  (5)  entries  per  Entrant.  Entrants  who  already  have  a  Piñata+ monthly subscription will automatically receive five (5) entries. NOTE: Entrant must keep  their account active throughout the Sweepstakes Period in order to obtain the five (5) entries. If  an account is cancelled during the Sweepstakes Period, the entries associated with the account  will be forfeited. 

Entrants can also obtain Sweepstakes entries by legible hand-printing, on a 3”x 5” card or paper,  their  full name, complete mailing address, phone number, date of birth, email address, and a brief description (at least 25 words) on what winning the Grand Prize would mean to you, mailing  the card in a #10 business-sized envelope, with proper postage affixed,  to: Piñata Max Smash  Sweepstakes,  PO  Box  953,  Cheshire,  CT  06410  (the  “Mail-In  Entry”).  All  entries must  be  postmarked by February 27, 2021 and received by March 4, 2021. Each mail-in entry received  with be worth five  (5) Sweepstakes entries. **NOTE: Mail-in entry card and envelope must be  hand-printed  by  the Entrant  only. In  addition, Entrants  are  not  permitted  to  use  any  3rd party  organization to assist with the entry process in any way  (as determined by the Administrator).  Each Envelope must be mailed individually. Bulk shipments of entries will not be accepted. 

LIMIT FIVE (5) ENTRIES PER ENTRANT, REGARDLESS OF METHOD OF ENTRY. To be valid, each  entry must provide all requested information. The Released Parties are not responsible for late,  incomplete,  delayed,  undelivered,  or  misdirected  entries.  All  entries  become  the  exclusive  property of Sponsor and will not be acknowledged or  returned except as provided herein. By  entering the Sweepstakes, Entrants acknowledge their automatic opt-in to the Sponsor’s email  database. All subsequent emails from the Sponsor will have an unsubscribe/opt-out option. 

5. General Conditions

If for any reason the operation or administration of this Sweepstakes is  impaired  or  incapable  of  running  as  planned  for  any  reason,  including  but  not  limited  to  (i)  infection  by  computer  virus,  bugs,  (ii)  tampering,  unauthorized  intervention,  (iii)  fraud,  (iv)  technical  failures, or  (v) any other causes beyond the control of the Sponsor which corrupt or  affect the administration, security, fairness, integrity or proper conduct of this Sweepstakes, the  Sponsor reserves the right at its sole discretion, to disqualify any individual who tampers with the  entry process, and to cancel, terminate, modify or suspend the Sweepstakes in whole or in part,  at any  time, without  notice and award  the Grand  Prize  (defined  below)  using all  non-suspect  eligible entries received as of, or after (if applicable) this cancellation, termination, modification  or suspension date, or in any manner that is fair and equitable and best conforms to the spirit of  these Official Rules. Sponsor reserves the right, at its sole discretion, to disqualify any individual  deemed to be tampering or attempting to tamper with the entry process or the operation of the  Sweepstakes  or  Sponsor’s  Website;  or  acting  in  violation  of  these  Official  Rules  or  in  an  unsportsmanlike or disruptive manner.  

CAUTION:  ANY  ATTEMPT  TO  DELIBERATELY  DAMAGE  ANY  WEBSITE  OR  UNDERMINE  THE  LEGITIMATE OPERATION OF THE SWEEPSTAKES IS A VIOLATION OF CRIMINAL AND CIVIL LAWS  AND  SHOULD  SUCH  AN  ATTEMPT  BE  MADE; THE  SPONSOR  RESERVES  THE  RIGHT  TO  SEEK  DAMAGES OR OTHER REMEDIES FROM ANY SUCH PERSON (S) RESPONSIBLE FOR THE ATTEMPT  TO THE FULLEST EXTENT PERMITTED BY LAW.  

Failure  by  the  Sponsor  to  enforce  any  provision  of  these  Official  Rules  shall  not  constitute  a  waiver of that provision. In the event of a dispute as to the identity of a Winner based on an email  address, the winning entry will be declared by the authorized account holder of the email address  associated with the registration in question. “Authorized account holder” is defined as the natural  person who is assigned to an email address by an Internet access provider, online service provider  or  other  organization  (e.g.,  business,  educational,  institution,  etc.)  that  is  responsible  for  assigning email addresses for the domain associated with the submitted email address.

6. Release and Limitations of Liability

By participating in the Sweepstakes, Entrants agree to  release and hold harmless  the Released Parties  from and against any claim or cause of action  arising out of participation in the Sweepstakes or receipt or use of any Prize, including, but not  limited  to:  (i) any  technical errors  that may  prevent an Entrant  from  submitting an entry;  (ii)  unauthorized  human  intervention  in  the  Sweepstakes;  (iii)  printing  errors;  (iv)  errors  in  the  administration of the Sweepstakes or the processing of entries; or (v) injury, death, or damage to  persons  or  property  which  may  be  caused,  directly  or  indirectly,  in  whole  or  in  part,  from  Entrant’s participation in the Sweepstakes or receipt of the Grand Prize (defined below). Released  Parties assume no responsibility for any error, omission, interruption, deletion, defect, delay in  operation  or  transmission,  communications  line  failure,  theft  or  destruction  or  unauthorized  access  to,  or  alteration  of,  entries.  Released  Parties  are  not  responsible  for  any  problems  or  technical malfunction of any telephone network or telephone lines, computer online systems,  servers, or providers, computer equipment, software, failure of any email or entry to be received  by Sponsor on account of technical problems, human error or traffic congestion on the Internet  or at any Website, or any combination thereof, including any injury or damage to Entrant’s or any  other  person’s  computer  relating  to  or  resulting  from  participation  in  this  Sweepstakes  or  downloading any  materials  in  this  Sweepstakes.  Entrant  further  agrees  that  in  any  cause  of  action, the Released Parties’ liability will be limited to the cost of entering and participating in  the Sweepstakes, and in no event shall the Released Parties be liable for attorney fees. Entrant  waives  the  right  to  claim  any  damages  whatsoever,  including,  but  not  limited  to,  punitive,  consequential, direct, or indirect damages.  

7. Drawing and Notification

The potential Grand Prize Winner will be selected in a random  drawing conducted by the Administrator. The Grand Prize drawing will be conducted on or about  March 5,  2021. Odds  of  winning  the Grand  Prize  will  depend  on  the  total  number  of eligible  entries received throughout the Sweepstakes Period. The potential Grand Prize Winner will be  contacted by the Sponsor or Administrator via email. 

8. Grand Prize

There will be one (1) Grand Prize awarded. The Grand Prize Winner (“Winner”),  upon  the  Administrator’s  confirmation  of  eligibility,  will  receive  a  $1,000  cash  award/check (“Prize”  or  “Grand  Prize”). All  other  expenses  associated  with  Prize  acceptance  or  usage  not  specifically mentioned herein are the responsibility of the Winner. No substitution of any of the  Prizes will be permitted, except by the Sponsor, who reserves the right at its sole discretion to  substitute a Prize with another Prize of equal or greater value.  

9. Additional Prize Conditions

By accepting the Grand Prize, the Winner agrees to release and  hold  harmless  the  Released,  each  of  their  related  companies,  and each  of  their  respective  officers, directors, employees, shareholders, and agents from and against any claim or cause of  action arising out of participation in the Sweepstakes or receipt or use of the Prize. The potential  Winner must sign and return to the Administrator, within seven (7) days of the date of notice or  attempted notice is sent, an Affidavit of Eligibility, Liability & Publicity Release in order to claim  the Prize.

Note: The Affidavit sent to a potential Winner will require that the Winner provide  their Social Security Number to the Administrator, which will be used solely for tax reporting 

purposes.

The Winner will be responsible for all local, state, and federal taxes associated with  the receipt of the Prize. The Winner must note that the value of the accepted prize is taxable as  income and an IRS Form 1099 will be filed in the name of the Winner for the value of the Prize.  The Winner is solely responsible for all matters relating to the Prize after it is awarded. If a Prize  or  Prize  notification  is  returned  as  unclaimed  or  undeliverable  to  the  potential  winner,  if  a  potential Winner  cannot  be  reached or  does  not  comply  with  notification  instructions within  three (3) business days from the first notification attempt, if a potential Winner fails to return  requisite  document(s)  within  the  specified  time  period,  or  if  a  potential  Winner  is  not  in  compliance with these Official Rules, then such person shall be disqualified and, at Sponsor’s sole  discretion, an alternate Winner may be selected. 

By accepting the Prize, where permitted by law, the Winner grants to the Released Parties and  those acting pursuant to the authority of Sponsor and the Released Parties (which grant will be  confirmed  in  writing  upon  Sponsor’s  request),  the  right  to  print,  publish,  broadcast  and  use  worldwide IN ALL MEDIA without limitation at any time their full name, portrait, picture, voice,  likeness  and/or  biographical  information  for  advertising,  trade  and  promotional  purposes  without  further  payment  or  additional  consideration,  and  without  review,  approval  or  notification.  

IN NO EVENT WILL RELEASED PARTIES BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR LOSSES  OF  ANY  KIND  (INCLUDING  WITHOUT  LIMITATION,  DIRECT,  INDIRECT,  INCIDENTAL,  CONSEQUENTIAL,  OR  PUNITIVE  DAMAGES)  ARISING  OUT  OF  PARTICIPATION  IN  THIS  SWEEPSTAKES  OR  THE  ACCEPTANCE,  POSSESSION,  USE,  OR  MISUSE  OF,  OR  ANY  HARM  RESULTING FROM THE ACCEPTANCE, POSSESSION, USE OR MISUSE OF THE PRIZE.  

By participating, Entrants release and agree to hold harmless the Released Parties from any and  all  liability  for  any  injuries,  death  or  losses  or  damages  to  persons  or  property  AS  WELL  AS  CLAIMS/ACTIONS BASED ON PUBLICITY RIGHTS, DEFAMATION, AND/OR INVASION OF PRIVACY  that may arise from participating in this Sweepstakes or its related activities or the acceptance,  possession,  use  or misuse  of,  or  any  harm  resulting  from  the  acceptance,  possession,  use  or  misuse of the Prize. The Winner also acknowledges that Released Parties have neither made nor  are in any manner responsible or liable for any warranty, representation, or guarantee, express  or implied, in fact or in law, relative to the Prize. 

10. Disputes

All  issues  and  questions  concerning  the  construction,  validity,  interpretation  and  enforceability of these Official Rules or the rights and obligations of Entrants, Administrator, and  Sponsor in connection with the Sweepstakes shall be governed by and construed in accordance  with the laws of the State of New York, without giving effect to any choice of law or conflict of  law rules or provisions that would cause the application of any other state’s or jurisdiction’s laws.   By  participating  in  the  Sweepstakes, Entrant agrees  that:  (i) any and all  disputes,  claims, and  causes  of  action  arising  out  of  or  in  connection  with  the  Sweepstakes,  shall  be  resolved  individually without resort to any form of class action; (ii) any judicial proceeding shall take place  in a federal or state court within the State of New York; (iii) any and all claims, judgments , and  awards shall be limited  to actual out-of-pocket costs incurred, including costs associated with 

entering  this Sweepstakes,  but in  no event will attorney  fees  be awarded  or  recoverable;  (iv)  under  no  circumstances  will Entrant  be  permitted  to  obtain  awards  for,  and  Entrant  hereby  waives all  rights  to  seek, punitive, incidental, exemplary, consequential,  special damages, lost  profits, other damages, and/or any rights to have damages multiplied or otherwise increased;  and (v) Entrant’s remedies are limited to a claim for money damages (if any) and he/she waives  any right to seek injunctive or equitable relief.  

11. Severability

The invalidity or unenforceability of any provision of these Official Rules will not  affect the validity or enforceability of any other provision. If any provision of the Official Rules is  determined to be invalid or otherwise unenforceable, the other provisions will remain in effect  and will be construed as if the invalid or unenforceable provision were not contained herein.  

12. Miscellaneous

These Official Rules contain the full and complete understanding with respect  to the Sweepstakes and supersede all prior and contemporaneous agreements, representations, and understandings, whether oral or written. The headings herein are for convenience only, do  not constitute a part of these Official Rules, and shall not be deemed to limit or affect any of the  provisions hereof. No amendment to, or waiver of, any provision of these Official Rules shall be  effective unless in writing and signed by both Sponsor and Administrator. The waiver by Sponsor  or Administrator of any provision of these Official Rules shall not constitute a waiver of any other  provision herein. The rights and obligations hereunder may not be assigned by Entrant, whether  by  operation  of  law  or  otherwise,  without  the  prior  written  consent  of  Sponsor,  and  any  attempted assignment in violation of the  foregoing shall be null and void. These Official Rules  shall  be  binding  upon,  and  inure  to  the  benefit  of,  the  permitted  successors  and  assigns  of  Sponsor, Administrator, and Entrant.   

13. Winners List Request

To request confirmation of the name, city, and state of residence of  the Winner, please send a self-addressed, stamped business-size envelope, by April 20, 2021 to:  ASC/VS-Piñata Max Smash Sweepstakes Winners List Request, 300 State St. Suite 402, Rochester,  NY 14614. 

This Sweepstakes is not sponsored, endorsed by, or affiliated with Apple Inc. or Google.